Privacy Policy | TradeDraft

TradeDraft ABN [to be inserted] (“we”, “us”, “our”) operates the TradeDraft website platform. This policy explains how we collect, use, and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information we collect

We collect information you provide directly:

Name, email address, phone number, and business details when you submit a demo request or sign up
Billing information processed securely by Stripe (we do not store card numbers)
Content you upload to your website (text, images, business information)
Support requests and communications with our team

We collect information automatically:

IP address, browser type, device information, and pages visited via analytics
Cookies for site functionality and analytics (see Section 7)

2. How we use your information

To build, host, and manage your website
To process payments and manage your subscription
To send service-related emails (welcome, billing, support)
To improve our platform and services
To respond to your enquiries and support requests

We do not sell your personal information to third parties.

3. How we share your information

We share information only with service providers who help us operate the platform:

Vercel — website hosting and edge delivery
Supabase — database hosting (Sydney region)
Stripe — payment processing
Resend — transactional email delivery
Google — reCAPTCHA (spam prevention), Analytics, Maps
PostHog — product analytics

Each provider is bound by their own privacy policies and data protection obligations.

4. Data storage and security

Your data is stored on servers in Australia (Supabase Sydney region) and globally distributed edge networks (Vercel). We use industry-standard security measures including encryption in transit (TLS/SSL), encrypted database connections, and role-based access controls.

5. Your rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Complain to the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at privacy@tradedraft.com.au.

6. Data retention

We retain your data for the duration of your subscription and for a reasonable period after cancellation to fulfil legal and accounting obligations. Website content is exportable at any time via your admin panel or by request.

7. Cookies

We use cookies for:

Essential cookies — required for site functionality and authentication
Analytics cookies — to understand how visitors use our platform (PostHog, Google Analytics)

You can manage cookie preferences via your browser settings or the cookie banner on our site.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance.

9. Contact

For privacy enquiries, contact us at privacy@tradedraft.com.au.