Question 1

Do you provide upfront quotes?

Accepted Answer

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Question 2

What areas do you service?

Accepted Answer

{"root":{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","text":"We're based in Burwood and service all of Melbourne's eastern suburbs, including Hawthorn, Essendon, Brunswick, and surrounding areas. Call us to confirm we service your location.","format":0,"detail":0,"mode":"normal","style":"","version":1}],"direction":"ltr","format":"","indent":0,"version":1,"textFormat":0,"textStyle":""}],"direction":"ltr","format":"","indent":0,"version":1}}

Question 3

Are you licensed and insured?

Accepted Answer

{"root":{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","text":"Absolutely. All our plumbers are fully licensed and we carry comprehensive insurance. We provide compliance certificates for all work as required by law.","format":0,"detail":0,"mode":"normal","style":"","version":1}],"direction":"ltr","format":"","indent":0,"version":1,"textFormat":0,"textStyle":""}],"direction":"ltr","format":"","indent":0,"version":1}}

Question 4

Do you handle emergency plumbing calls?

Accepted Answer

{"root":{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","text":"Yes, we offer 24/7 emergency plumbing services for urgent issues like burst pipes, major leaks, and blocked drains that can't wait until business hours.","format":0,"detail":0,"mode":"normal","style":"","version":1}],"direction":"ltr","format":"","indent":0,"version":1,"textFormat":0,"textStyle":""}],"direction":"ltr","format":"","indent":0,"version":1}}

Question 5

What makes Gallant Plumbing different?

Accepted Answer

{"root":{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","text":"Our focus on clear communication and building long-term relationships sets us apart. We explain what needs doing and why, provide upfront pricing, and many customers return to us for multiple projects over the years.","format":0,"detail":0,"mode":"normal","style":"","version":1}],"direction":"ltr","format":"","indent":0,"version":1,"textFormat":0,"textStyle":""}],"direction":"ltr","format":"","indent":0,"version":1}}

Question 6

Do you specialise in any particular type of plumbing?

Accepted Answer

{"root":{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","text":"While we handle all general plumbing, we have particular expertise in roof plumbing and complex heritage property work, including valley gutter replacements and old building drainage systems.","format":0,"detail":0,"mode":"normal","style":"","version":1}],"direction":"ltr","format":"","indent":0,"version":1,"textFormat":0,"textStyle":""}],"direction":"ltr","format":"","indent":0,"version":1}}

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